Privacy policy

Last Updated: June 5, 2026

Buboz Australia operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a secure and convenient shopping experience (the "Services").

Buboz Australia is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or otherwise interact with our Services.

If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will govern regarding the collection, processing, and disclosure of your personal information.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

When we refer to "personal information," we mean information that identifies you or can reasonably be linked to you.

Depending on how you interact with our Services, we may collect the following categories of personal information:

Contact Information

  • Full name
  • Billing address
  • Shipping address
  • Email address
  • Phone number

Financial Information

  • Payment card information
  • Payment confirmations
  • Transaction details
  • Billing information

Please note that payment information is processed securely by our payment providers and Shopify.

Account Information

  • Username
  • Password
  • Account preferences
  • Saved settings

Transaction Information

  • Products viewed
  • Cart activity
  • Wishlist activity
  • Purchase history
  • Returns and exchanges

Communications

Information you provide when contacting customer support or communicating with us.

Device Information

  • IP address
  • Browser type
  • Device information
  • Network information
  • Unique device identifiers

Usage Information

Information regarding how you interact with our website, including browsing activity and website navigation.

How We Collect Personal Information

We may collect information:

Directly From You

When you:

  • Create an account
  • Place an order
  • Subscribe to our emails
  • Contact customer support
  • Participate in promotions

Automatically

Through cookies, analytics tools, and similar technologies when you browse our website.

From Service Providers

Including Shopify, payment processors, shipping partners, analytics providers, and customer support platforms.

From Third Parties

Including marketing partners and advertising providers where permitted by law.

How We Use Your Personal Information

Providing and Improving Our Services

We use personal information to:

  • Process and fulfil orders
  • Arrange shipping and delivery
  • Manage customer accounts
  • Process returns and refunds
  • Provide customer support
  • Improve our website and services
  • Personalize your shopping experience

Marketing and Advertising

We may use your information to:

  • Send promotional emails
  • Notify you of new products and special offers
  • Display relevant advertising on our website and third-party platforms

You may unsubscribe from marketing communications at any time.

Security and Fraud Prevention

We use personal information to:

  • Verify customer accounts
  • Detect and prevent fraud
  • Protect our website and customers
  • Maintain the security of our Services

Legal Compliance

We may use personal information to:

  • Comply with legal obligations
  • Respond to lawful requests from authorities
  • Protect our legal rights
  • Enforce our policies and Terms of Service

How We Share Personal Information

We may share your personal information with:

Shopify and Service Providers

Including providers of:

  • Website hosting
  • Payment processing
  • Data analytics
  • Customer support
  • Shipping and fulfilment services
  • Cloud storage

Business and Marketing Partners

To provide marketing services and relevant advertising.

Delivery Providers

Including Australia Post and other approved carriers where necessary to fulfil your order.

Legal Authorities

Where required by law or to protect our legal rights and interests.

Business Transfers

In connection with a merger, acquisition, sale of assets, or similar business transaction.

We do not sell your personal information.

Relationship with Shopify

Our online store is hosted by Shopify.

Shopify collects and processes personal information as necessary to operate and improve the Services. Information submitted through our website may be shared with Shopify and its service providers, some of whom may be located outside Australia.

To learn more about how Shopify processes personal information, please visit:

https://privacy.shopify.com/en

You may also manage certain privacy rights through Shopify's Privacy Portal where available.

Cookies and Similar Technologies

We use cookies and similar technologies to:

  • Operate our website
  • Remember your preferences
  • Improve functionality
  • Analyse website traffic
  • Personalise your shopping experience
  • Support advertising and marketing activities

Most browsers allow you to control cookies through browser settings.

Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or security of those websites. We encourage you to review their privacy policies before providing personal information.

Children's Privacy

Our Services are intended for parents, guardians, and adults purchasing baby products.

We do not knowingly collect personal information from children under the age of 16.

If you believe a child has provided personal information to us, please contact us so we can remove the information where appropriate.

Data Security

We take reasonable measures to protect your personal information from:

  • Unauthorized access
  • Misuse
  • Loss
  • Disclosure
  • Alteration

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as necessary to:

  • Provide our Services
  • Maintain customer accounts
  • Meet legal obligations
  • Resolve disputes
  • Enforce agreements

Retention periods may vary depending on the type of information and legal requirements.

Your Rights

Depending on applicable laws, you may have rights regarding your personal information, including:

Access

Request access to personal information we hold about you.

Correction

Request correction of inaccurate information.

Deletion

Request deletion of personal information where permitted by law.

Data Portability

Request a copy of your personal information in a portable format.

Marketing Preferences

Opt out of receiving marketing communications at any time using the unsubscribe link in our emails.

To exercise any privacy rights, please contact us using the details below.

We may need to verify your identity before processing your request.

International Transfers

Your personal information may be transferred, processed, or stored outside Australia by Shopify and certain service providers.

Where required, appropriate safeguards will be implemented to protect your information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or operational needs.

Any updates will be posted on this page and become effective upon publication.

Contact Us

If you have any questions regarding this Privacy Policy or would like to exercise your privacy rights, please contact us:

Buboz Australia

13 Harold Street
Macquarie Fields NSW 2564
Australia

Email: info@buboz.com.au

Website: www.mumbudsaustralia.com.au